Showing posts with label BPO. Show all posts
Showing posts with label BPO. Show all posts

Monday, May 8, 2017

More job cuts in India? Cognizant to expand local hiring in US

Firm to prune domestic costs through initiatives such as voluntary separation

Cognizant Technology Solutions plans to sharply increase local hiring in the US this year with increased demand for co-innovation and on-site presence from clients. The Nasdaq-listed technology services major said it would look at talent across local community colleges to big management universities to man different projects in the US.
Last month, when the United States Citizenship and Immigration Services opened the window for applications, Cognizant applied for "less than half" H1B visas compared with last year.
"We are evolving our workforce and delivery in the United States. Cognizant hired 4,000 US citizens in 2016, and in 2017 and beyond, we expect to significantly ramp up our US based workforce by hiring experienced professionals in the open market and by making more use of university programmes. We are shifting our workforce largely in response to clients' increasing need for co-innovation. But we still seek visas for highly-specialised and skilled talent...We expect to further reduce our need for these visas going forward. As part of our shift, we continue to expand our US delivery centres," Rajeev Mehta, President, Cognizant told analysts on Friday.
At the same time, the company has taken up initiatives such as the voluntary separation package, which was announced last week, for senior employees to optimise costs.
"We are looking for opportunities to further optimise cost structures...We just launched earlier this week a voluntary separation package that programme will go till the end of Q2 and we will see the benefit of that in Q3," said Karen McLoughlin, chief financial officer, Cognizant. Read more

Wednesday, October 5, 2016

Over 500 call centre employees detained in Thane for duping US citizens

Over 500 call centre employees detained in Thane for duping US citizens

In a major raid, over 500 employees of some call centres were detained for allegedly threatening US citizens and siphoning off their money in Mira Road area here, police said today.
The raid was carried out by over 200 police personnel, mostly from the Crime Branch, late last night and continued in the wee hours today, they said.
The persons operated from call centres in Mira Road locality, which comes under the jurisdiction of Thane Rural Police, and posed as officials of US Tax Department, which is equivalent to the Income Tax Department in India, police said.
They would call up the US citizens and demand their financial and bank details, failing which they would allegedly threaten them with dire consequences, including legal action.
After obtaining the requisite details from the American citizens, these call centre employees would siphon off money from their accounts, police said, adding daily turnover of such dealings was estimated to be over Rs 1 crore.Read more