Apple iPhone X: Issues with FaceID? Apple could replace your device

According to the Daily Telegraph, the tech giant admitted the problem that reportedly lies in the rear camera of the device

iPhone X owners who are facing problem with the FaceID unlock scanner may get a new device if their smartphone cannot be repaired, a report has claimed.

According to a report in MacRumors, the Cupertino-based company "updated its service policy for a limited number of iPhone X units that might be experiencing issues with Face ID".

The policy said that the support personnel must first try to fix the rear camera if Face ID problems are present. If the issue is not resolved, Apple would replace the whole unit instead of repairing the same device.

"In order to provide the best customer experience, if a customer reports that their iPhone X is having Face ID issues, you may be able to resolve the issue with a rear camera repair," MacRumors quoted Apple as saying.

"Run AST 2 on the customer's device to check the camera. If the diagnostics find issue with the camera, perform the repair to see if the issue is resolved. If the issue is not resolved, perform a whole unit replacement instead of a same-unit display repair," the company has said.

According to the Daily Telegraph, the tech giant admitted the problem that reportedly lies in the rear camera of the device.

The report mentioned that the TrueDepth camera at the front and the telephoto lens at the back are linked.

iPhone X sports a unique "FaceID" facial recognition system to unlock the device. The feature is enabled by a 'True Depth' camera system in the A11 neural engine.

It is basically a 3D face scanner that uses several components to analyse a person's face and verify identity. It is also expensive to fix.

Apple iPhone SE 2 video leak shows small iPhone X-like screen, dual cameras

The purported iPhone SE 2 shows aluminium chassis, similar to the one seen in original model, dual-camera set-up on the back and all-screen iPhone X-like design on the front

Apple, the Cupertino-based software and technology giant, is expected to launch three iPhone X-based smartphones this year, according to Taiwan-based KGI Securities analyst Ming-Chi Kuo. The smartphones are reported to sport 5.8-inch-6.2-inch screen sizes and different display technologies – OLED and IPS LCD.

However, a new leak has emerged showcasing a smaller 4-inch iPhone SE-based design with all-screen display, similar to the one found in iPhone X. Touted as iPhone SE 2, the smartphone’s design sketches were first reported by a technology portal BGR, which claimed to have received them from a reliable industry source.

Soon, a video surfaced on the web that showcased a working prototype of the product.

The purported iPhone SE 2 shows aluminium chassis, similar to the one seen in original iPhone SE. However, the front shows an all-screen-based design with an iPhone X-inspired notch. On the back, the leak video also shows dual-camera set-up, placed in similar style as found in iPhone X.

In the past, a report by Luke Lin, analyst at Digitimes Research, also alleged that Apple is preparing for a new inexpensive smartphone similar to the iPhone SE for 2018, featuring the wireless charging functionality, but not 3D sensing.

The iPhone SE 2 design and sketches contradicts previous information shared by analyst Ming-Chi Kuo, which stated that Apple would launch three new iPhones this year – two with OLED display, while the other one with an LCD display – featuring screen size not smaller than 5.8-inch.

iPhone X debut: Will slow supply dampen Apple's hopes in India?

iPhone X, which marks the 10th anniversary of the device, costs Rs 89,000 for a 64 GB model

After facing a lacklustre response to iPhone 8 and iPhone 8 Plus globally, including in India, Apple has now placed its bet on successful delivery of "super premium" iPhone Xthat aims for a scheduled arrival on November 3.

In the past few days, several media reports have claimed that Apple is facing a huge supply gap primarily for two reasons: difficulties in assembling the new facial identification software and 3D camera, and "off the charts" pre-orders for iPhone X after the Apple fraternity didn't make the expected beeline for iPhone 8 and 8 Plus.

The scenario suggests that people will have to wait long before they can grab an iPhone X. Analysts have already warned that the stock on hand is scarce, owing to constrained supply of key iPhone X components. The advanced depth-sensing camera system in iPhone X requires parts that only a few manufacturers can produce.

The iPhone X, which marks the 10th anniversary of the device, costs Rs 89,000 for a 64 GB model and Rs 1.02 lakh for the 256 GB variant.

According to Tarun Pathak, Associate Director, Mobile Devices and Ecosystems, Counterpoint Research, supply issues will have three main implications for Apple.

"Either the demand for iPhone X will shift to subsequent quarters or some part of the demand will be absorbed by iPhone 8 series if supply is delayed for long. In both the cases, it won't have much impact on Apple as its user base will remain within the iOS ecosystem," Pathak told IANS.

However, there is another scenario - where an Android premium user who wishes to shift to iPhone X decides instead to upgrade within the Android ecosystem due to unavailability of iPhone X. (more)

Google Pixel 2 camera sets new record, beats Apple iPhone 8 & Samsung Note8

According to DxO review, the Pixel 2 smartphones score an impressive 98 points out of 100, which is 9 points more than yesteryear's Google Pixel and 4 points more than dual camera clad iPhone 8 Plus

Google Pixel 2 and Pixel 2 XL devices might lack the luster of flagship smartphones but they possess some major enhancements that not only give them an edge but also help them race past over the competitors in some of the departments.

Notwithstanding absence of dual camera lens set-up, which has been a common feature followed by Apple and Samsung in their flagship iPhone 8 Plus and Samsung Galaxy Note8, both the handsets sport singular 12-megapixel shutter.

The 12-megapixel camera in Pixel 2 and Pixel 2 XL is one of the key feature among many others that has been getting a lot of attention. The camera not only outshines in terms of performance, it also takes away the title of ‘best camera in mobile phone’ from Apple iPhone 8 and iPhone 8 Plus.

According to DxO mark review, the Pixel 2 smartphones score an impressive 98 points out of 100, which is 9 points more than yesteryear’s Google Pixel and 4 points more than dual camera clad iPhone 8 Plus. With this score, the Google Pixel 2 sets a new record for overall smartphone camera quality.

Boasting the success of Pixel 2 camera performance, the Google team shared a bunch of videos and photographs allegedly taken from the device to showcase the imaging capabilities of the smartphones and provided below are some of the samples: